You will be advised when your baggage has been located. THS are also advised of this and our vetted drivers recover your baggage at designated collections times. You do not need to contact us at this point.
Trace the status of your baggage
Use our online tracer to check the status of your baggage. Rest assured, our experienced team are working fast to collect your baggage.
Receive a delivery slot by phone or text
Once we have your baggage, we will contact you with a date and time of delivery. You do not need to contact us, we will contact you.
If you need to notify us of any changes please contact us at firstname.lastname@example.org or call on 0845 604 7225 (0800-2200). Please note, we are unable to advise ETA’s by email or phone – please refer to the Online Baggage Tracer on this page for updates.