Report your lost baggage to the airline
You report your lost baggage to the airline you travelled with. They will locate your luggage. Click here for airline contact details.
Your baggage will be located
You will be advised when your baggage has been located. THS are also advised of this and our vetted drivers recover your baggage at designated collections times. You do not need to contact us at this point.
Trace the status of your baggage
Use our online tracer to check the status of your baggage. Rest assured, our experienced team are working fast to collect your baggage.
Receive a delivery slot by phone or text
Once we have your baggage, we will contact you with a date and time of delivery. You do not need to contact us, we will contact you.
Airport contact detailsX
Aer Lingus Regional
Air Canada Rogue
Air New Zealand
Sas – Scandinavian
Saudi Arabian Airlines
Small Planet Airlines
South African Airways
Tap Air Portugal
Virgin Atlantic Airways