About THS Couriers
Formed in 2010, THS Couriers is the leading specialist provider for airline delayed baggage repatriation services in the UK. THS Couriers is a family owned business supported by a team who have decades of experience in the airline industry between them.
Our organisation currently handles over 100,000 bags per annum across 16 airports for numerous airlines and ground handling companies. We support operations covering the length and breadth of the UK from London Heathrow and Gatwick airports in the South to Inverness airport in the North. Our customers include; British Airways, Emirates, Flybe, Jet2, Lufthansa, Etihad, Qatar, Virgin Atlantic, American Airlines, Icelandair, Ryanair, SAS and Wideroe.
Our mission is to be the first choice baggage delivery service in all UK airports for lost luggage repatriation and offer services that set the industry standards for quality. We aim to inspire confidence in our services by our actions in good times and difficult times. We aim to achieve this by instilling our values – Credibility, Accountability, Honesty, Fairness and Excellence in all members of our team and ensuring these values are demonstrated with pride and passion to our customers throughout our organisation every day.
Customer Services Director Lesley Muir added: “Losing luggage can be a difficult experience. Our experienced team is dedicated to ensuring that passengers are reunited with their lost luggage as quickly and effortlessly as possible; going the extra mile to provide excellent communication and customer service.”