About THS Couriers
Formed in 2010, THS Couriers is the leading specialist provider for airline delayed baggage repatriation services in the UK. THS Couriers is supported by a large team of nationwide colleagues, who have decades of experience in the airline industry.
Our organisation currently handles over 250,000 bags per annum across 27 airports for numerous airlines and ground handling companies. We support operations covering the length and breadth of the UK from London Heathrow and Gatwick airports in the South to Inverness airport in the North. Our customers include; British Airways, Emirates, Flybe, Jet2, Lufthansa, Etihad, Qatar, Virgin Atlantic, American Airlines, Icelandair, Ryanair, SAS and Wideroe.
Our mission is to be the first choice baggage delivery service in all UK airports for lost luggage repatriation and offer services that set the industry standards for quality. We aim to inspire confidence in our services by our actions in good times and difficult times. We aim to achieve this by instilling our values – Credibility, Accountability, Honesty, Fairness and Excellence in all members of our team and ensuring these values are demonstrated with pride and passion to our customers throughout our organisation every day.
UK Operations Manager, Samuel Milne added: “At THS Couriers, we understand that delayed luggage is a difficult experience for passengers. We have an extremely hardworking and experienced team on hand 365 days a year to reunite passengers with their luggage as quickly and effortlessly as possible; always going the extra mile to provide excellent customer service and communication. We provide specialist baggage repatriation services to the world’s leading airlines, handling agents and freight forwarders across 21 Airports in the UK and Ireland, and pride ourselves on being the UK’s leading provider in this specialist field.”